Fred Anderson Family Plan in Asheville, NC

Frequently Asked Questions
What vehicles are covered under the Family Plan?
All Nissan new vehicles, along with all Nissan, Subaru, & Toyota used vehicles sold by Fred Anderson Nissan of Asheville.
Does the Family Plan end at any predetermined date?
No! The family plan has no predetermined end date.
How does oil changes for life work?
When you perform your factory recommended maintenance at Fred Anderson Nissan of Asheville, we cover the cost of oil, oil filter and the labor. We ask that you perform all your factory required maintenance with us, and in return, you'll receive complimentary oil changes...for life! All maintenance items other than oil change are the customer's responsibility.Â
How and when do you receive a loaner car?
You get a loaner car at any time for any maintenance or repair over $500.
How do Lifetime Car Washes work?
At Fred Anderson Nissan of Asheville, we made substantial investments in state of the art car washes. This system will wash the exterior of your vehicle for any appointment you stop in for.
How does the $500 Loyalty Discount work?
Once you have driven your vehicle 50,000 miles, you will receive a $500 credit in the form of a Family Plan Loyalty Card. When using this card, you will receive a 10% discount on any parts and service purchase from Fred Anderson Nissan of Asheville including any regular maintenance, tires and brakes. This discount can be used on multiple transactions for a maximum lifetime value of $500. The Loyalty Discount Card is for new vehicles only.
What if I'm out of town and need my vehicle serviced?
To maintain the Family Plan, we require that you service your vehicle at Fred Anderson Nissan of Asheville. However, if a special circumstance arises and you are over 250 miles from the dealership, we will not void the Family Plan. Please keep any documentation of services performed.Â
Do I have to do all my maintenance at Fred Anderson Nissan of Asheville?
We ask that you perform all factory required maintenance at any dealership owned by Anderson Automotive Group in order to maintain The Family Plan.
If I go over the mileage on my maintenance, will I void the Family Plan?
Excess wear on a vehicle can occur when maintenance is not performed at the recommended interval. We do require that you do your services within 1,000 miles of the factory recommended interval.